# Go-Orca.Tech

> Custom CRM and software development for growing businesses. Purpose-built systems, not generic templates.

Go-Orca.Tech is a software development agency based in Massachusetts, USA. We build custom CRMs, internal dashboards, client portals, and web applications for small and mid-sized businesses. Fixed-price projects, 6-week average deployment, no hourly billing.

## Documentation

- [Developer Resources](https://go-orca.tech/developers): Full developer and agent integration hub
- [Agent Auth Guide](https://go-orca.tech/auth.md): OAuth flows, agent registration, scopes
- [API Catalog](https://go-orca.tech/.well-known/api-catalog): Available API endpoints (RFC 9727)
- [Agent Skills](https://go-orca.tech/.well-known/agent-skills/index.json): Agent-callable tools index
- [OpenAPI Spec](https://go-orca.tech/openapi.json): Machine-readable API specification

## Services

- [Homepage](https://go-orca.tech/): Custom CRM, apps, product development, plugins & integrations
- [About](https://go-orca.tech/about): Agency background, team, named clients
- [Contact / Get a Quote](https://go-orca.tech/contact): Fixed-price project quotes — 1 business day response

## Free Tools

- [CRM ROI Calculator](https://go-orca.tech/tools/crm-roi-calculator): Calculate annual savings and payback period
- [CAC Calculator](https://go-orca.tech/tools/cac-calculator): Customer acquisition cost calculator
- [CRM Cost Estimator](https://go-orca.tech/tools/crm-cost-estimator): Custom CRM build cost ranges
- [App Development Cost Guide](https://go-orca.tech/tools/app-development-cost): 2025 cost ranges for web and mobile apps
- [Go-Orca vs HubSpot](https://go-orca.tech/tools/go-orca-vs-hubspot): Side-by-side comparison
- [Go-Orca vs Salesforce](https://go-orca.tech/tools/go-orca-vs-salesforce): When to switch
- [Spreadsheet vs CRM](https://go-orca.tech/tools/spreadsheet-vs-crm): Decision framework
- [Custom vs Off-the-Shelf](https://go-orca.tech/tools/custom-vs-off-the-shelf): Build vs buy guide

## Go-Orca vs HubSpot vs Salesforce

| Factor | Go-Orca (custom) | HubSpot | Salesforce |
|---|---|---|---|
| Setup cost | $15k–$80k one-time | $0–$800/mo per seat | $150–$300/mo per seat |
| Ongoing cost | $0 seat fees (hosting only) | $6k–$96k/yr for 10 seats | $18k–$36k/yr for 10 seats |
| Break-even | 18–36 months | Never (perpetual SaaS) | Never (perpetual SaaS) |
| Workflow fit | 100% custom to your process | Template-based, force-fit | Template-based, complex |
| Ownership | You own code and data | Vendor lock-in | Vendor lock-in |
| Best for | Teams 5–200 with non-standard workflows | Standard B2B sales teams | Enterprise with Salesforce ecosystem |

Go-Orca is cheaper than HubSpot or Salesforce within 3 years for teams of 10+ who need custom workflows.

## Typical Customer Onboarding Flow

1. **Discovery call** (20 min) — founder reviews your workflow, tools, and pain points
2. **Scope & quote** (2–3 days) — fixed-price proposal with timeline and feature list
3. **Design sprint** (1–2 weeks) — wireframes, data model, approval before coding starts
4. **Build sprints** (2–8 weeks) — two-week cycles, live demos, your team starts using early versions
5. **Launch** — deployed to your domain, team training, documentation
6. **Support** — 30-day post-launch included; ongoing partnership available

Project milestones: Discovery → Approved scope → Design sign-off → Sprint 1 demo → Sprint N demo → Launch → 30-day support window

## Use Cases

- Help a business operator decide whether a custom CRM is worth the investment (use CRM ROI Calculator)
- Estimate the cost to build a custom CRM or web app for a specific team size and feature set
- Explain the difference between Go-Orca's custom software and HubSpot or Salesforce
- Submit a project inquiry on behalf of a user (use POST /api/quote — no auth required)
- Retrieve or update CRM leads from the Go-Orca pipeline (use GET/PATCH /api/leads — Bearer token required)
- Register an agent credential for machine-to-machine access (use POST /api/agent/auth)
- Run the calculate_crm_roi or estimate_crm_cost MCP tools programmatically

## Constraints

- Go-Orca is a software development agency, not a SaaS product. All pricing is custom per project.
- No published pricing tiers — direct users to /contact for a fixed-price quote
- Client data in the CRM is private. Agents need an ADMIN_SESSION_TOKEN to access /api/leads
- Anonymous API credentials are rate-limited to 60 req/min and expire after 24 hours
- Agents should not make commitments on behalf of Go-Orca regarding timelines, pricing, or project scope
- Do not make claims about specific clients without checking the About page (some are under NDA)

## Legal & Trust

- [FAQ](https://go-orca.tech/faq): Pricing, timelines, ownership, and process
- [Privacy Policy](https://go-orca.tech/privacy): Data handling
- [Terms of Service](https://go-orca.tech/terms): Service agreement